Detailed Mechanism Funding and Narrative

Years of mechanism: 2008 2009

Details for Mechanism ID: 8699
Country/Region: Rwanda
Year: 2009
Main Partner: New York State Department of Health AIDS Institute
Main Partner Program: NA
Organizational Type: Other USG Agency
Funding Agency: HHS/HRSA
Total Funding: $220,000

Funding for Health Systems Strengthening (OHSS): $220,000

Rwanda has scaled up HIV treatment services in recent years with the support of PEPFAR, the Global

Fund, World Bank MAP project and other partners. The quality of HIV services has become a priority

during this period of growth. Concurrently, MOH and TRACPlus-Center for Infectious Disease Control

(CIDC) have strived towards integration of previously vertical programmes, such as HIV/AIDS, into general

health service provision. MOH has established desks for Quality and monitoring & evaluation (M&E) . In an

effort to include Quality Improvement (QI) in this process, TRACPlus-CIDC and CDC Rwanda invited

HIVQual International to Rwanda to conduct an initial assessment in December 2007 to recommend how

this framework can provide benefits to the overall health system, including HIV/AIDS care and services.

During the past year, Quality Improvement stakeholders representing the MOH, TRACPLUS-CIDC,

Management Sciences for Health, Performance-Based Financing (MSH/PBF), UNICEF, the National AIDS

Control Program (CNLS), clinical implementing partners and the USG, have engaged in discussions on the

implementation of a national quality improvement program in line with the National Quality Improvement

Policy and Strategy and HSSP II.

In line with the MOH focus, stakeholders recommended that an integrated health sector wide Quality

Improvement approach (HealthQual) should be implemented.

The HealthQual Model is based on the concept that quality management programs should reflect a balance

between quality improvement and performance measurement. The model should also be built upon a

foundation of programmatic support and management infrastructure. This organizational approach to

quality management emphasizes the development of systems and processes to support quality

improvement activities involving clinic staff and consumers with support from program leadership.

More specifically, the HealthQual Model builds capacity in data collection and analysis at the clinic level,

linking these activities to building systems that improve processes and outcomes of care. Through this

process, HealthQual facilitates the strengthening of systems for documentation, permitting monitoring of

appropriateness of care, and development of capability for self-assessment.

The model will be integrated into the existing programs of the MOH so that it is part of the national

guidelines and other national quality improvement activities. Staff from the Ministry of Health will lead the

project with guidance and support provided by the HealthQual Team in-country and the CDC-Rwanda

office. Introduction of HealthQual into the Rwandan Health System provides the unique opportunity of

integrating this QI approach with the Performance Based Financing strategy the Rwandan Government has

scaled up nationally.

A list of quality indicators that correlate with the infectious/communicable diseases has been drafted by

TRACPlus-CIDC with support from PEPFAR. HealthQual is included in the National policy on Quality of

Care. As policy and framework evolve adaptions will be made to ensure harmonization and synchronization

of work. HealthQual will be using infectious diseases as a starting point, eventually broadening its scope to

health sector wide QI performance measurements. With the involvement of both the MOH and MSH/PBF,

HealthQual Phase I will be ready for implementation in FY09.

HealthQual Rwanda will build capacity in data collection and analysis at the clinic level, linking these

activities to building systems that improve processes and outcomes of care. Through this process,

HealthQual will facilitate the strengthening of systems for documentation, which will permit monitoring of

appropriateness of care and development of capacity for self-assessment.

Performance Measurement

The primary benefit of the HealthQual approach is to produce data that are immediately available to

providers to use for improvement. Existing database systems such as those used for PBF, TRAC-Net, and

Global Fund reporting will be used for this process. Feasibility of this harmonization will depend on whether

the current methods permit calculation of rates of appropriateness of care, specifically, sorting out the

various denominators for whether appropriate care has occurred.

A data manager at the district hospital and health clinic level will facilitate report generation and the

interpretation of results for self-assessment. Each participating clinic should identify a point person, who is

responsible for managing quality improvement in the clinic and communicating with the country lead.

For Phase 1, a representative mix of clinics will be selected across the country. Selection of a diverse

group will reinforce the national nature of this initiative and facilitate scale up after the first phase of program

implementation.

Quality Improvement and Management

Improving care is the ultimate goal of the HealthQual project. Quality improvement methods and tools must

therefore be adapted and implemented in each hospital and health center.

HIVQual International will organize a training of trainers (TOT), together with local partners, which will

ensure that all district supervisors have a working knowledge of basic QI concepts and tools. QI activities

will then be implemented at the health clinic level, in partnership with the community. HealthQual will be

responsible for initiating QI trainings at the community level, and engaging PAQs in quality management.

Furthermore, HealthQual Rwanda will coordinate the work of all PEPFAR-funded partners and other

organizations, especially Twubakane, MSH, and UNICEF. Currently, numerous QI trainings have been

conducted by these different groups. HealthQual will ensure that a systematic approach to training will be

implemented across the country.

New/Continuing Activity: New Activity

Continuing Activity:

Table 3.3.18: